Privacy Policy

What Does Pioneer Bank Do With Your Personal Information?

Rev. Date 02/14/2023

Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number and income Account balances and payment history Transaction history and credit history
How?	All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Pioneer Bank chooses to share; and whether you can limit this sharing.

Reasons We Can Share Your Personal Information	Does Pioneer Bank Share?	Can You Limit This Sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus	Yes	No
For our marketing purposes – to offer our products and services to you	Yes	No
For joint marketing with other financial companies	Yes	Yes
For our affiliates’ everyday business purposes – information about your transactions and experiences	Yes	Yes
For our affiliates’ everyday business purposes – information about your creditworthiness	No	We Do Not Share
For our affiliates to market to you	Yes	Yes
For nonaffiliates to market to you	No	We Do Not Share

Mail-in Form
Print and mail the form below. Retain Disclosure above for your records. Pioneer Bank P.O. Box 10 Stanley, VA 22851 If you have a joint account your choice(s) will apply to everyone on your account unless you mark below. ☐ Apply my choices only to me Mark if you want to limit: ☐ Do not allow your affiliates to use my personal information to market to me. ☐ Do not share my personal information with nonaffiliates to market their products and services to me. ☐ Do not share information about creditworthiness with your affiliates for their everyday business purposes. Name: Address: City, State, Zip: Account Number:

Mail-in Form

Print and mail the form below. Retain Disclosure above for your records.

Pioneer Bank
P.O. Box 10
Stanley, VA 22851

If you have a joint account your choice(s) will apply to everyone on your account unless you mark below.

☐ Apply my choices only to me

Mark if you want to limit:

☐ Do not allow your affiliates to use my personal information to market to me.

☐ Do not share my personal information with nonaffiliates to market their products and services to me.

☐ Do not share information about creditworthiness with your affiliates for their everyday business purposes.

Name:

Address:

City, State, Zip:

Account Number:

To limit our sharing	Call 1-540-778-2294 Mail the form (available in PDF version of Privacy notice attached above) Please note: if you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at anytime to limit our sharing.
Questions?	Call 1-540-778-2294

Who We Are
Who is providing this notice?	Pioneer Bank.

What We Do
How does Pioneer Bank protect my information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Pioneer Bank collect my information?	We collect your personal information, for example, when you Open an account or deposit money Pay your bills or apply for a loan Use your credit or debit card We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?	Federal law gives you the right to limit only Sharing for affiliates’ everyday business purposes –information about your creditworthiness Affiliates from using your information to market to you Sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and non-financial companies. Our affiliates include companies with Pioneer name.
Non‑Affiliates	Companies not related by common ownership or control. They can be financial and non-financial companies. Pioneer Bank does not share with nonaffiliated companies so they can market to you.
Joint Marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Our joint marketing partner(s) include insurance companies and financial product or service companies.